FAQs

Yes, we have ready stock.You can buy online on www.theclothcraft.com/buyonlineYou can simply select kids or ladies on left and see the products available.Not all colors and all products are available at all times. We are continuously expanding our product and color range to be available in ready stock.

Yes, we have a ready products made from 100% cotton and 100% organic cotton.You can buy online on www.theclothcraft.com/buyonlineYou can simply filter on organic cotton and see the products available. T shirts, Polo, Hoodies and much more in organic cotton.Not all colors and all products are available at all times. We are continuously expanding our product and color range to be available in ready stock.

The Cloth Craft specializes in fine combed cotton fabrics, which are designed specifically to screenprint better than basic carded or uncombed cotton. Producing combed cotton garments is a more specialized process and The Cloth Craft is all about providing the very best quality blank products on which you can print your ideas.However, we advise you to please buy a sample and test it before printing. Only then go for bulk order.

We normally supply ready products. We advise you to please buy a sample and test it before printing. Only then go for bulk order.Customization is done only for regular customers who buy in bulk.Only in selected cases we can customized products from the fabric and colors available with us.There is a high MOQ (minimum 100 pcs) for customization and is more expensive.All confirmations and instructions to be provided by client in writing.For customization, 100% advance payment has to be made of the entire order. The timelines are 4-8 weeks for production and delivery after the advance payment has been received and after all written approvals on email.We don't make samples.Only after 100% payment for the order, we show you pre-production sample and timeline for samples is 4-6 weeks after payment and all confirmations.After approval of pre-production sample, it takes 3-6 weeks for production depending on the product.

Yes, we do sell fabrics and have ready stock of various qualities of fabrics. For the quality of fabric available, refer to our Fabrics section.

However, we advise you to please buy a sample and test it before printing. Only then go for bulk order.We also can supply customized fabric based on customer needs provided the minimum qty is 500kgs pcs of any new fabrics. For customization, the timelines are much longer: 4-6 months for production and delivery after full advance payment and all confirmations.

No at the moment, we don't have accessories.

If you are looking to have product branded we recommend speaking to your local printer/embroider, merchandise, uniform or promotional supplier to arrange fulfilment and decoration.

We do printing only for regular buyers and minimum quantity is 100 pcs.However, we advise you to please buy a sample and test it before printing. Only then go for bulk order.

Yes, We offer a relabelling service; however you must supply your own labels.Minimum qty is 100 pcs.

Products are available on our website www.theclothcraft.com/buyonlineWe advise you to please buy a sample and test it before printing. Only then go for bulk order.

We generally source most of our products and fabrics from India and Bangladesh. We work with reliable suppliers from past many years to give consistent quality to our customers.

You can buy online from www.theclothcraft.com/buyonline

You can pay via cash, cheque, bank transfer or credit card. The delivery of the products will be done only after clearance of cheque / receipt of funds.

No we don not have policy for free samples.You can buy even one product online from www.theclothcraft.com/buyonlineSamples are to be purchased like normal orders (you can order on Whatsapp) and are usually of high cost. Please check the samples while taking delivery. You cannot return or exchange or refund the samples under any circumstances whatsoever.

We generally reply all Whatsapp messages and Emails within 48-96 hours of receiving the message.

You can send us a whatsapp message or email giving details the product, color and quantity you are looking for and we will get back to you

You can see the prices online on www.theclothcraft.com/buyonlineThe pricing reduces as the quantity increases. For more than 500 pcs order you can contact us on whatsapp or email

We have special pricing for buyers from the below industry:

– Printer
– Embroiderer
– Merchandise
– Uniform
- Event Managers
– Promotional T Shirt buyers

Yes, the products can be delivered across the UAE. Shipping is free above AED 500. For invoice value less than AED 500, the shipping cost is be borne by the customer and will be included in the invoice.

Yes, we do ship internationally but only for selective, regular and large orders for few countries.There is a MOQ for international shipping. Kindly contact us for knowing the same. The shipping cost is be borne by the customer and will be included in the invoice.

We have a strict No Return, No refund Policy and No Exchange Policy.We do not refund the amount paid for samples or advance or payment for goods under any circumstances.By agreeing to work with us you are agreeing to our Terms and Conditions and Policies.

We have a strict No Return, No refund Policy and No Exchange Policy.Please check the goods while taking delivery. In ready products there is No Return, No refund and No exchange once the delivery is taken. The goods are deemed to have been accepted in good order and condition. No Return, No exchange or No refund will be entertained once the goods are delivered.

• In case you have purchased customized goods from us, any issue with the product has to be notified to us on email within 48 hours of taking the delivery.
• The email should contain all detailed description of the defect, giving the number of pieces that have defect and photos of the defect. If no notice to is given within 48 hours after delivery that the goods do not comply with the relevant specifications, the goods are deemed to have been accepted in good order and condition.
• It does not constitute a defect if the variation from size chart of upto 1.5 inches and unless it is a major defect in fabric or in printing or embroidery. Our decision will be final and binding on the buyer in case of deciding if there is defect in the product or not.
It does not constitute as a defect if in our reasonable opinion if a product has become of unacceptable quality following the sale to you due to fair wear and tear, misuse, failure to use in accordance with manufacturers’ instructions, using it in an abnormal way or failure to take reasonable care.
• Sale items are not eligible for exchange or refund.
• The client is responsible for the shipping costs to return garments to us.
• The Company is not liable to contribute to any screen-printing costs or pay for reprinting under any circumstances.
• Customers are responsible for the inspection of goods before embellishing or printing. Goods that are used in any manner (including for photo shoot or on social media or on your website), printed, embroidered, washed, dyed, relabelled or decorated is non-returnable. For this reason we highly recommend that you check in all orders rather than having them directly sent to your printer.
• Please make sure you check your invoice is correct before printing. If you are shipping orders directly to your printer ensure the printer checks the order against the packing slip. Once the goods are printed we cannot exchange the goods in any circumstances.
If we were given written notice on email within 48 hours of delivery and all the above conditions have been met and if we agree that there was a defect in certain pieces, we will make our best efforts to rectify the defect. It might take 4-8 weeks to rectify the defects.By agreeing to work with us you are agreeing to our Terms and Conditions and Policies.

Yes, we are expanding our sales reach in Middle East, Europe, US and Canada, Australia and Africa. If you are interested in Distributing our products in any of these countries or any other country, do contact us via Whatsapp or email with your contact details and detailed business profile (including your website), we will revert to you within 48-96 hours if it meets our business criteria.

Yes, we are expanding our sales reach in Middle East, Europe, US and Canada, Australia and Africa. If you are interested in Retailing our products in any of these countries or any other country, do contact us via Whatsapp or email with your contact details and detailed business profile (including your website), we will revert to you within 48-96 hours if it meets our business criteria.

We are hiring dynamic staff to grow the company. Please send us an email with your Resume, we will revert to you within 48-96 hours if we have a position open suitable to your education and experience. Due to high volume of emails, we will not be able to reply to all emails / messages.